Legal terms for wallets and account access
Our Legal position starts with eligibility: access depends on local law, and you should use the service only where local law permits. The account holder is responsible for entering accurate details, completing phone verification before account access, and keeping login credentials private. Payment records may be
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checked against the account name and the selected rail, including DANA, OVO, GoPay, QRIS, bank transfer or virtual account. A request involving account access, wallet status or a withdrawal can require transaction references and identity details already attached to your account. We apply our published rules
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to account activity, payment review and policy requests rather than relying on informal promises. If a local rule changes your eligibility, we may restrict access or ask for an updated account step. Read these terms before opening an account and contact our support route if a
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clause needs clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.